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Sometimes you don't want to leave
home to get the help you need.
We understand this. You can speak
with a Counselor, Consultant or Coach by-phone.
Here's how it works In Just
3 Easy Steps!
| 1.
Call one of our numbers to set
an appointment. Toll Free : 877-238-6664 or
From US: 850-492-3683 |
2.
Arrange Payment for Counseling/Coaching/Consulting in advance of the
phone appointment. Either:
A.
Pre-pay for 2 sessions (Yes your personal check is OK) we'll e-mail a
paid invoice to you
B.
Use your Master Charge ®, Visa ®,
American Express® or
Discover® by faxing your Credit Card
Authorization
Form into our office.
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On-Demand Phone Counseling/Coaching |
$ 35/hr. |
To Protect your privacy please
call office to make credit card or debit card payments |
|
LRP Phone
Counseling/Coaching
(If you've registered for or you are an
alumni of LRP) |
$ 25/hr. |
Non-Profit Consulting/Coaching
Must be a church or 501(c)(3) organization |
$ 25/hr. |
|
By-Phone Small Group Counseling
(less
than 8 participants)
Group Rules |
$ 10/hr. |
|
By-Phone Large Group Counseling
(8
or more participants)
participation is greatly hindered
in a large group
Group Rules
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$ 5/hr. |
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Self-Lead Support
Group Lines
Group Leader is participant of Group
Group Rules
Legal
Notice
Self-Lead Support Group Lines (Groups) are
not nor should they be construed to be the program of or a
service of The Dove Center, LLC. The Dove Center, LLC.
assumes no liability, responsibility or culpability for
information, communication or actions arising out of or pursuant
to the participation in the Group or for the contents of the
Group. Each Participant is, by participating in such
Group, agreeing with the Group Rules as listed below and
especially with Act of Volition Statement found in said
rules. |
Suggested
Donation of $25 per year per participant
or
$2.50/hr per participant
Checks payable to
The Dove Center, Inc. or use PayPal Below |
We offer these as a public service,
$25/person/year or $2.50/hour will allow us to cover the
teleconferencing line cost. |
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3.
Call the counselor/consultant at the designated time. |
Telephone Counseling/Coaching
Telephone Counseling/Coaching is the process of exploring
deep hurts, pains and problems with a trained professional Counselor by
telephone. The fees are generally lower than in-office counseling because
of the loss of visual contact between the Counselor and the Caller. All
rules of confidentiality still apply in this setting. Remember:
hard wired phone lines are the most private.
Click Here for Fees
Telephone Group Counseling
Telephone Group Counseling is the process of exploring
deep hurts, pains and problems with a group of other Callers who are dealing
with similar issues, while a trained professional Counselor leads the group by
telephone. This is done using teleconferencing technology, and is
private as long as no one who is not a part of the group dials in.
Because of this eventuality, privacy rules are required for participants of a Telephone
Group Counseling session. Click on this button to view rules
Group Rules
. Remember: Hard wired phone lines are the most private.
Click Here for Fees
Support Groups/Self-Lead Support Groups
Support Groups are groups where there is no
professionally trained counselor present as Group Leader. The Group
Leader is an non-professional counselor/participant who manages the
group and participates in the discussion as a peer to the other
participants. The Leader is someone who has successfully found a degree
of victory over a life struggle which the participants of the group are still
working to overcome. This type of group is for mutual burden bearing,
accountability, encouragement and spiritual support. This is done using
teleconferencing technology, and is private as long as no one who is not a
part of the group dials in. Because of this eventuality privacy rules
are required for participants of a Telephone Group Counseling session.
Click on this button to view rules
Group Rules . There are no required fees for these groups, however we
request that you consider a donation for the cost of the teleconferencing line
and our reimbursement to the Group Leader for their long distance cost
incurred in coordinating the group. We suggest a donation of either
$25.00 per year or a minimum of $2.50 per hour to cover our cost. This,
however, is not required for this group type. Remember: Hard
wired phone lines are the most private.
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Group Rules
Definitions:
Group - A support Group, whether sponsored by The Dove
Center, LLC or Not. These include, Self-Lead Support
Groups, Telephone Support Groups or Telephone Group Counseling or Chat
Line Support Groups.
Group Leader - An non-professional counselor, or
layman who participates in the Group
like any other participant, but who supervises and manages the timing
and rules of group activities/interaction.
Counselor - A professionally trained counselor (at least
Masters Level)
who
carries some type of professional mal-practice insurance and is
credentialed in his or her field of study.
Telephone Support Groups
and
Telephone Group Counseling
-
Only the Leader of the Group is required
to give his/her first and last name to all participants of the group
-
Participants, other than the
Leader, must use their first name
or a nickname ONLY!
-
Participants will decide if they will allow anyone
at anytime to join the group (an open group structure) or if only
those that originally joined the group will be allow to participate
for the duration of the group (closed group structure)
-
The Leader will set the duration of the group
and will manage group interaction.
-
Act of Volition:
As a participant of the Group, I/we understand that it is the policy
not to give advice; but, rather to aid me/us in discovering a
solution to my/our problems. I
understand that the Counselor/Group Leader will not give me/us
advice or tell me/us what direction I/we must take.
The Counselor/Group Leader will/may aid me/us in listing all
possible alternatives and then I/we will decide what path I/we will
take. I/we understand
that the Counselor/Group Leader’s role is simply that of a caring
guide, Therefore I/we, take
full responsibility for my/our own actions and/or decisions and/or
outcomes. By
participating in this group I am agreeing that I/we hold The Group
Leader/Counselor,The Dove
Center, Inc., its employees, its directors, it contractors, its
agents or assigns harmless for outcomes arising from any decisions
I/we make after or during the time that I/we are engaging or have
engaged in counseling, consulting or coaching with a staff member,
whether full-time, part-time, or adjunct of The Dove Center, LLC.
-
It is recommended that Group sizes
not exceed 8 participants
-
Since the teleconference lines
use no operator or passwords, there may be an occasional
"stranger" dialing into the call by mistake. This is
rare, but if it occurs, politely inform the caller they have
called into a private teleconference and to please hang up. If the
Problem persists, have all callers hang up and call back one minute
later. If the problem continues Customer can call Sponsor's
office toll-free 877-238-6664, Sponsor will assist in reassignment
to a different teleconferencing line.
General Etiquette
for using teleconference lines
- Since more than one person must be calling in at one time
for the line to connect, the leader of the group should have either
a cell phone or second line available so that if one of the group is
slightly late (you know, their watch battery is low, the dog
swallowed the clock, etc, etc,) then they can call the group leader
on a different line and the group leader can call in from the other
line, then hang up once the late person is connected.
- Land line (with cords attached to the hand-set) phones are the
best to use for clarity: the Group Leader should use this type for
best performance. Cell phones and cordless phones should be
avoided due to static, echo and other bothersome audio quirks,
however, these are OK for listeners if they have a mute button and
only de-mute when they need to speak. Always mute your
phone when you expect a noise to be a distraction to the other
participants (don't forget heavy breathing or scratchy beard against
receiver of phone). Leaders Should Monitor this noise level and
alert participants.
- If you're planning to leave the conference early, mute your phone
and hang up gentlly. If your leader requires it, excuse
your-self.
- If you're a great participator (you're not shy and you like to ask
questions) count to 3 before jumping in after a lull in the
speaker's cadence to give the more shy types a chance to speak-up.
- If you're a leader of a group, leave time for questions at the end
and ask if there are questions after each major point. Count
to at least 10 before speaking after asking for questions.
This will give those, who are not linguistically gifted, time to
formulate ideas
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